Frequently Asked Questions

Everything you need to know about shopping with EMIAH Store

What is the typical shipping time for furniture items?

Standard shipping usually takes 5-10 business days depending on your location. Large furniture pieces may require scheduled freight delivery, which can take up to 14 business days.

Do you offer a warranty on your home products?

Yes, all EMIAH Store products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.

What is your return policy for home decor and furniture?

We offer a 30-day return window. Items must be in their original packaging and unassembled to qualify for a full refund, minus any applicable restocking fees.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger purchases.

Are your materials sustainably sourced?

At EMIAH Store, we prioritize sustainability by partnering with suppliers who use FSC-certified wood and eco-friendly textiles whenever possible to ensure high-quality, responsible products.