Returns & Exchanges
At EMIAH Store, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack the items in their original packaging, including all hardware and assembly instructions, to ensure they are protected during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided by our support team to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse receives and inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.